Contact Us

Use the following information to contact Inntopia staff, including Partner Success representatives and Strategic Account Managers, during normal and holiday business hours.

Phone: 802-253-2905

Toll Free: 877-740-4143

Fax: 802-253-7441

Hours: Monday – Friday, 9:00 am – 5:00 pm ET

Inntopia offices are closed on the following US holidays. Inntopia Partner Services has limited holiday hours.

  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Eve (close at 2 pm ET)
  • Christmas Day
  • New Year's Eve (close at 2 pm ET)
  • New Years Day

Phone: 802-253-2905

Toll Free: 877-740-4143

Email: customercare@inntopia.com

Fax: 802-253-7441

Partner Services support is available during the following times:

9:00 am – 8:00 pm ET, Monday through Friday

10:00 am – 6:00 pm ET on Saturdays

Partner Services support is available from 10:00 am – 6:00 pm ET on the following US holidays:

  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Friday after Thanksgiving

Partner Services is closed on the following holidays:

  • Thanksgiving Day (US)
  • Christmas Day
  • New Year's Day

Support Email: sales.europe@inntopia.com

To submit a setup request to Inntopia Partner Services, fill out and submit the form below. Setup requests can include, but are not limited to, both integration and non-integration changes such as waivers, customer requirements, barcodes, and supplier configuration.

Please allow approximately two business days for your request to be processed by Inntopia staff.

Note: This form is not to be used to report system issues to Inntopia. For information on assessing and reporting an issue, click here.

To request a Microsoft® Teams meeting with an Inntopia Partner Success representative, fill out and submit the form below. Inntopia will review your meeting request and assign the subject matter expert best suited to assist with your specific issue.

Upon submission of your request, you will receive an appointment confirmation email that contains a link to join your meeting at the scheduled time.