About Deposit Schedules

About Deposit Schedules

You can set up Deposit Schedules to define the rules surrounding when you collect deposits and balances due for your products. Deposit amounts and balances due appear on guest confirmation emails.

You can set deposit schedules at different levels and some levels take precedence over others.

For example, you can set a deposit schedule that applies to a specific supplier and all the products they sell. That means that every time a product in that supplier’s inventory is purchased by a customer, the customer must pay a deposit and balance due according to the deposit schedule rules defined.

However, if you set up a separate deposit schedule for a specific product within a supplier’s inventory, that deposit schedule takes precedence over the deposit schedule set for the entire supplier.

In addition, if that same product is included in a promotion or package which also has a separate deposit schedule, the deposit schedule set for the promotion or package takes precedence over both the product-specific and supplier deposit schedules.

If you have multiple credit card charges scheduled to process within five days of each other, the system charges the total amount of all charges within that time frame. To avoid multiple charges within a short time period, the charge is posted on the date of the first deposit. This is often seen with itineraries that are due to arrive within five days of booking.