Manage Your CRS User Account

You can edit your Inntopia CRS contact information (first and last name, email address, phone number, and verification phone number) from within your account.

Note: To request edits to other users’ CRS account information, contact Inntopia Partner Services.

  1. Log into your Inntopia CRS account.
  2. From either:
    1. The upper right corner of the top navigation menu of your CRS home page, click Manage Account.

      or

    2.  

      The Account Details window appears.

  3. Enter your updated user information in the First Name, Last Name, Email Address, or Phone Number (Display) fields.

  4. In the Verification Phone Number field, enter the mobile (text or voice message) or land-line (voice message only) phone number at which you want to receive the verification log-in code. The code is required for logging into your Inntopia CRS or RMS account.

    The Verification Phone Number field supports phone extensions, international numbers, and internet/VOIP phone numbers.

    1. To enter an international phone number:
      1. From the Country Code drop-down list, select the country.

      2. Enter the phone number digits.
    2. To enter an office phone number extension:
      1. Enter the phone number digits.
      2. Type ext. or x and the extension digits (111-111-1111 ext. 123 or 111-111-1111 x123).

    Note: If no number is entered in the Verification Phone Number field, the verification code will be delivered to the email address for the account; however, Inntopia recommends filling out this field as text/voice message is a more secure means of receiving verification codes and will eventually be the sole means of receiving the code from Inntopia.

  5. Click Save. Your user account information is updated.