Super Parent Reporting Account

A Super Parent reporting account is a supplier account that has been configured as a CRS shell to which multiple subsidiary CRS accounts and sales channels are associated. Administrators of a Super Parent account can oversee the operations of its network of subsidiary CRS accounts and sales channels by running reports that either aggregate information from all subsidiaries or provide information for each individual subsidiary.

Administrators can view all guest and reservation information, sales data, and accounting information of any subsidiary CRS in their network. The chart below demonstrates the relationship between the Super Parent reporting account and its network of subsidiary accounts.

To take advantage of this feature, it must be activated in your System by Inntopia staff. To discuss the fee for activating this feature, contact Inntopia Partner Services.

The Super Parent reporting account is used for reporting purposes only and is not to be used to process reservations, add any supplier data, etc. The reporting shell should be kept blank.

Administrators of the Super Parent reporting account have the option to process combined supplier payables for either all subsidiaries or for each individual subsidiary account.

To process supplier payables from the Super Parent account, this feature must be turned on in your Inntopia System by Inntopia staff for each subsidiary account (including sales channels).

Administrators of the Super Parent reporting account can run all Sales and Operations reports for either all subsidiary accounts combined or each individual subsidiary account.

The process for setting up a Super Parent reporting account in your Inntopia CRS System is a joint effort between you and Inntopia.

  1. Partner: Submit an INNTERACT request for a Super Parent reporting account.Your Account Manager will contact you to discuss the cost of activating the Super Parent account.
  2. Partner: Pay the Inntopia activation fee. Once payment has been received, the activation process begins at Inntopia.
  3. Partner: Create the empty Super Parent account shell in your Inntopia CRS account:
    1. From your CRS home page, click the Suppliers tab. The Suppliers page opens.
    2. Click Add New Supplier and create the shell account.

      Note: Should you decide to run the payables from the parent account and you enter a ‘Legal Name’ here, that name will be displayed on billing statements.

  4. Partner: Submit the Sales IDs that you want to be associated with the Super Parent account to Inntopia Partner Services. You do not need to include your online resellers as they are automatically associated when their “parent” CRS account is associated with the Super Parent account.
  5. Partner: To run combined Supplier Payables for all subsidiary accounts from the Super Parent account, contact your Account Manager who will take the appropriate steps to activate this feature for your new Super Parent account.

    Note: It is not necessary to add suppliers to the super parent sales channel. Activating the ability to run supplier payables from the Super Parent removes the ability to run supplier payables for individual subsidiary accounts.

  6. Inntopia: A Partner Services representative notifies you when your Super Parent reporting account is ready for use.
    Caution:
    • Do not attempt to make bookings from this account or use it in any way other than reporting.
    • Inntopia does not recommend deviating in any way from the above setup procedures. Deviating from the setup will result in unexpected behavior with payables, reporting, and accounting. Resolution of issues resulting from not following the recommended setup will be assessed a per-hour fee.