Commerce Portal

The Commerce Portal functions as a launch pad for Commerce applications such as Inntopia CRS and Inntopia RMS. It also features links to helpful tools such as Promotion Inspector, Price Hurdle tools, CRS User Management, Source Management, Search Options, and to a Third-Party Payment report.

The Commerce Portal also shows links and messages added by either Inntopia CRS users with Security privileges or by Inntopia. Users can also see reminders they may have set for themselves in their own account. Users might also see dismissible banner alerts or other information from Inntopia from time to time.

Note: The Tools available on your Commerce Portal may vary depending on your user privileges. You will only see links to those tools for which you have permission to access.

How you access the Commerce Portal for your Inntopia account differs depending on whether you have one or multiple sales channels associated with your account.

  1. From the Inntopia login screen, enter your username and password and click Login.

    If you only have one Inntopia CRS sales channel, the Commerce Portal page for your sales channel appears.

  2. If you have multiple Inntopia CRS sales channels, the Select a Sales Channel screen appears listing each sales channel available in your Inntopia CRS account.

    1. To bypass the Commerce Portal and immediately open your Inntopia CRS homepage, find the sales channel you want to work with and click its corresponding CRS >> button.

      Your Inntopia CRS homepage appears.

    2. To access the Commerce Portal, find the sales channel you want to work with and click the sales channel name.

      The Commerce Portal page for your sales channel appears.

The Commerce Portal features several tools to make managing your Inntopia CRS account easier. Within the Commerce Portal, you can inspect existing promotions, manage hurdle rates and rate filters, view payment reports for third-party payments (Affirm, PayPal), and view payment totals for your sales channels.

  • Reminders – View reminders of any tasks on your "to-do" list. You can enter reminders on your CRS Home page.
  • News – View important messages from your supervisor or from Inntopia.
  • Links – The Links section is customized by your supervisors and/or Inntopia to provide you with useful links such as a local weather website or links to helpful Inntopia tools such as Innovative U.
  • Promotion Inspector – View information about specific promotions such as configuration, components, suppliers, and more.
  • Price Hurdle Tools – See a visual representation of how your IDeaS G3 integration pricing hurdles affect product availability in search results, set up rate filters, and view rate filter history.
  • Third-Party Payments – View information about reservations booked using a third-party payment method such as Affirm or PayPal.
  • User Management – Manage CRS user accounts and user privileges.
  • Source Management – Easily track which advertising efforts lead your customers to contact your call center.
  • Search Options – Select search options and attributes to let agents and online customers narrow products searches.